customer testimonials
> at Data Recovery Ottawa we constantly aim to improve our services, and welcome your input to serve you better.
> we thank you for giving us the opportunity to demonstrate our professional abilities and provide you with the best services possible.
> we value any feedback we receive from our clients. We make sure we constantly improve our services and excel in everything we do.
> we have served many happy customers: Government organizations, Universities, Hospitals, IT consulting companies, computer stores, self employers, independent consultants, dental offices, and other large and small businesses and individuals.
> hese are some of the emails and letters we received from our customers: > please note that due to privacy reasons we are not publishing names and organizations.
> Software Development Company. Ottawa.
I would like to thank the staff of Data Recovery Ottawa. Being of professional software developer I felt much embarrassment to experience a hard drive failure without a backup. And with months of work on the drive I was also very worried. Dealing with Data Recovery Ottawa was a pleasant experience. I found them to be knowledgeable and efficient. They were able to save all my data and restore it to another hard drive, so I was up and running again as soon as I put the new drive into my laptop. This kept downtime to a minimum with no lost data. Thank you Data Recovery Ottawa.
> PC Shop. Cornwall.
Thanks Data Recovery Ottawa for the hard drive recovery! The church is very pleased with the quick turn around and service provided. Not only were you able to get the critical database files, but you went the extra mile and recovered other important folders/documents you thought we would need and indeed we did! We’re very thankful and God Bless you!
> IT consulting company. Calgary.
I've received the DVD today. Everything looks good. I've had the opportunity to use your services in the past as well. I'm very much impressed with the quality of the service, timeliness and hassle-free commitment. You're my first choice for any kind of data recovery. Please keep up the good work.
> Government employee. Ottawa.
I'd not been as diligent as I should be backing up to the network, and then my hard drive crashed. Data Recovery Ottawa was able to recover 3 months worth of work for the price of 3 days worth of work---all done in 48 hours.
> Student. Ottawa.
Thank you again for your help. I am very pleased with what you were able to recover for me. Being a student and a newlywed, there was a lot on the hard drive that was important to us. You were very patient, informative, understanding, and kept me at ease throughout the whole process. I hope that this never happens again, but I know I will call you if it does, and I will recommend Data Recovery Ottawa to anyone that has this happen to them.
I honestly cannot thank you enough.
> Dental office: Montreal.
You guys rock! There is nothing else comes to mind. Superb customer service! You work with heart! Friday morning our computer stopped working and we called an IT consultant. He diagnosed the hard drive failure stating that there was something mechanical and the disk needs to be sent for data recovery. Friday night the drive was sent to Data Recovery Ottawa Saturday delivery. These guys worked over the weekend and overnight to get our data back to us. Monday morning we had all the data back. By 12 p.m. we were up and running! The hard drive was sent to us by bus courier that goes Ottawa-Montreal, as no other courier would work on Sunday. This is amazing! Thank you! Thank you! Thank you!
> Self-Employed Photographer. Ottawa.
(Wedding pictures before giving to the client)
I would like to formally thank you and your staff for your efforts over the last two weeks. Despite my impression that my data would be unrecoverable, your undying faith that everything could be recovered paid off in the end.
Thanks for you persistence, your daily updates and 100% data recovery rate!
> Family: Calgary.
Thank you for the excellent service! You have recovered 7 years of pictures and videos of our kids and family. We sent our hard disk to local company and were told that nothing could be restored due to some mechanical damages. We decided to try our luck again and sent the disk to Data Recovery Ottawa. We know what your team had to go through to get our pictures and videos back to us, and we are grateful to you for not giving up and being with us till the end! Your attitude is above belief! Your kindness and willingness to help is unbelievable. You take job personally! You feel it and understand the client! I can go on and on. I will definitely recommend anyone who would ever need your services.
> Independent IT Consultant. USA, Texas.
I wanted to take a moment to say thank you for the fantastic service and support. I have worked with many companies over the years. Your customer service and support is above the rest. I am pleased to say I would definitely continue to use you guys in the future. There is no level to the type of support Data Recovery Ottawa provides. If you have a question or need support you can call or e-mail them at anytime, no matter what king of problem it is. The Data Recovery Ottawa team goes above and beyond the call of duty. Everything is recovered! Great job! Very kind people! THANK YOU!
> IT support team. University. Quebec.
We had a RAID 5 Exchange Server failed on us. Unfortunately, the last backup was 8 days old. I called Data Recovery Ottawa and felt I was talking to professionals who really know what they are doing. It was an emergency. Hundreds of employees had to be up and running by Monday morning. We sent the hard disks to Data Recovery Ottawa who worked over the weekend and kept me informed all the time. These people did everything to help us get our files. Everything was recovered 100% but we couldn't get our files back because no courier would work on Sunday. We downloaded Exchange files from their secure FTP server. That was the most critical data we needed. The rest of the files were shipped to use overnight on Monday. No employee noticed a problem when they came to work on Monday. Everything was running the way it was before. We, technical people know what it takes when such disaster occurs. My satisfaction with Data Recovery Ottawa is 110%.
> Special Education Teacher. School. Cornwall.
I just wanted to send an email to you to thank you for your recent kindness and generosity. After my father spent hours video taping my best friends wedding he accidentally deleted the file containing this 'unretrievable memory'. Until, by a strike of luck, my father found your organization in the Yellow Pages.
Initially, the cost to recover the data was estimated to be in the thousands! However, from my understanding you understood our circumstances and offered to recover the wedding video free of charge. This gesture has been an overwhelming and generous service that will allow us to enjoy our "recovered" video for many years to come.
A wedding is a special day that only occurs once in a life time and it would be devastating not to have this on video. On behalf of myself, my family and my friends I would like to thank you for your kindness and generosity. We will truly cherish this miracle video forever! Thanks again!!!
> Wedding Video. Bride Herself. Ottawa.
My name is Nancy and Chris did a video of my wedding (August 19). It was such a beautiful day and a wonderful memory. A perfect day.
Chris did such a great job, he didn't miss a moment. He was so disappointed when some data was lost but he never gave up and I know he put a lot of work in behind the scenes. He spoke very highly of you and your efforts in retrieving our wedding video. I was estatic to hear that it was actually possible. I want to express my deepest appreciation in your efforts and professional abilities. You made something that was lost to us and only left in memory become found. We watched the video with family and friends and many were enlightened and thankful to have this sentiment.
Thank you so much for retrieving or beautiful memory that we can now have friends and family who could not make the wedding witness and my husband and I can revisit as well.
> Family Pictures. Gatineau.
Great thanks for the rapid recovery of family's vacation photos. I was very impressed by the professionalism and the quality of the service delivered. They understand the importance of your loss. For me there is only one data recovery company and it's Data Recovery Ottawa. Highly recommended.
> To maintain the esthetic of the web page, we are not publishing all the letters. If you would like to see more letters, you are most welcome to request them by email or visit us personally.